Meter Reading:
The City of Boone does its best to read each water meter every month. There are, however, circumstances that make estimating a necessity. When this becomes necessary, we base the estimated consumption on an average of the customers’ historical monthly usage. If your consumption is estimated, it will be stated on the bill. Any over or under estimation is reconciled at the time of the next actual meter reading.
When Payments Are Due:
Payments are due on the 5th of every month. Bills are mailed the 15th of each month.
Payments:
Option 1: In Person Payment
Payments may be paid at the Central Business Office (923 8th St.) or by mail to City of Boone, PO Box 37548, Boone IA 50037-0548. Please allow enough time for payments to be processed to avoid penalty. You may also use our drop box which is conveniently located at the alley behind City Hall. These payments are picked up every morning Monday through Friday.
Option 2: ACH
Another method that may be used to pay your bill is ACH (Automated Clearing House). ACH is a free and easy program that automatically withdraws your utility bill payment from your bank account approximately the 5th of each month. To sign up you will need to complete an ACH Authorization Form and return it to the Central Business Office. Please print the form. Complete and return along with a voided check.
Option 3: Pay Online
Online transactions can take up to 48 hours to post to your account. If your water has been disconnected please pay in our office to restore water service.
How to Read my Bill
- Useful
Links
Contact Us
- Phone:
(515) 432-4211 x 2 - Fax:
(515) 433-0630 - Staff Directory
- Office Hours:
M - F 8:00 a.m. - 5:00 p.m.